Thank you for choosing Smaty Yuppies for your website development needs. We value your satisfaction and want to ensure that your experience with us is as seamless as possible. This Return Policy outlines our procedures regarding returns, refunds, and cancellations for our website development services. Please read this policy carefully before engaging with our services.
- Refund Policy
1.1 Refund Eligibility
We offer refunds on a case-by-case basis, and eligibility is determined by the specific circumstances of each project.
Refunds may be considered in the following situations:
Project cancellation by Smaty Yuppies due to unforeseen circumstances.
Failure to deliver the project as agreed upon in the contract.
Dissatisfaction with the final project, provided it is not due to changes requested after project approval.
Refund requests must be made within 5 days of project Started.
1.2 Refund Process
To request a refund, please contact our customer support team at [Customer Support Email].
You must provide a detailed explanation of the reason for the refund request.
Smaty Yuppies will review your request and respond within 15 business days.
If your refund request is approved, the refund will be processed within 30 days via the original payment method.
- Cancellation Policy
2.1 Project Cancellation
If you wish to cancel a project that has already started, please contact us as soon as possible.
Cancellation fees may apply, depending on the progress made and resources already allocated to the project.
2.2 Client Responsibilities
Clients are expected to provide timely feedback and information to ensure the project stays on schedule.
Failure to provide necessary information may result in project delays and additional charges.
- Revisions and Change Requests
3.1 Revision Requests
We offer a specified number of revision rounds as agreed upon in the project contract.
Additional revisions beyond the agreed-upon number may incur additional charges.
3.2 Change Requests
Any changes requested after project approval may incur additional fees and extend the project timeline.
- Customer Support
If you have any questions or concerns about our services or this Return Policy, please contact our customer support team at [Customer Support Email].
- Changes to this Return Policy
Smaty Yuppies reserves the right to amend this Return Policy at any time. Any changes to this policy will be posted on our website with the revised effective date.
By engaging our website development services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Return Policy.
Thank you for choosing Smaty Yuppies for your website development needs. We look forward to working with you and delivering outstanding results.
Smaty Yuppies